Natively supported by HEYA
Your menu. Your customers. Orders made direct.
HEYA natively supports Food Ordering, connecting customizable menus with order preparation, branch pickup, and delivery. Give your restaurant a direct ordering channel through a branded storefront and a standard or customized mobile app.
Understand the model
Food ordering turns a menu into an actionable purchase for a restaurant or food business. A customer chooses dishes, specifies options, and selects how to receive the meal. The operation then needs to understand exactly what to prepare, where it should be prepared, and when it should leave the kitchen or be ready for pickup. Menu clarity, preparation capacity, and the delivery handoff all shape the customer’s experience.
Inside the operation
Extra cheese. No olives. Just your taste.
The customer selects dishes, adds supported options, and chooses pickup or an available delivery method.
The order keeps the selected items and modifiers together so the team can prepare the meal and coordinate its next step.
Hand the order to the customer at the chosen branch or into the delivery operation, with payment handling appropriate to the selected method.
Native to HEYA
Food Ordering is a native HEYA vertical. Product variations and modifiers support menu choices, while order tools, branch pickup, delivery scheduling, and driver operations connect the customer’s selection with fulfillment. These capabilities sit within the same commerce platform as payments, promotions, and reporting. Configure the menu, branches, and service options around how your kitchen operates, with an app option for customers who prefer ordering on their phone.
Organize dishes into categories and use variations or modifiers for supported choices such as size, add-ons, and ingredient preferences. A pizza can have a size selection and options such as extra cheese or no olives. Keep labels specific and review how selected options appear in the order so the preparation team can understand what the customer requested.
Explore Variations & modifiersHEYA’s Pickup from Branch app lets customers choose from defined pickup locations. Use clear branch information and customer instructions so people know where to collect their order. For an operation focused on pickup, HEYA also provides a checkout tool that removes shipping options, helping align the ordering journey with the service you actually offer.
Explore Pickup from branchUse regional shipping settings to define where delivery methods are available, and scheduling tools to offer delivery windows with capacity limits. Coordinate preparation with the delivery handoff through the order workflow and your driver operation. Cash-on-delivery settings can support payment collection where that method fits the service you provide.
Explore Delivery time slotsGive your menu a branded home with storefront content, useful navigation, and a standard or customized food-ordering app. Promotions can introduce a new dish or support a planned offer, while product and sales reports help the team understand demand. Keep prices, menu availability, and customer-facing service promises current across the experience.
Explore Coupons & scheduled discountsA day in the business
An illustrative food orderingscenarioA customer orders a large pizza from Slice Pizza, adds extra cheese, and requests no olives through the available modifiers. They choose a pickup branch or an available delivery option at checkout. The preparation team receives the selected dish and options together, then coordinates the handoff. The restaurant owns the ordering experience, from the menu presentation to the practical information customers need.
Before you begin
Yes. HEYA natively supports Food Ordering through its menu configuration, variations and modifiers, order workflow, pickup, delivery, and payment tools. Enable and configure the relevant capabilities for your restaurant’s operating process.
Yes. Branch pickup and shipping methods support those different customer choices. Configure the locations, service areas, instructions, and available windows so each option matches what your team can fulfill.
Yes. HEYA offers a standard or customized mobile app for Food Ordering. The storefront and app experience can support your direct ordering channel, with the scope chosen to fit your brand and requirements.
Your next move
Explore HEYA’s plans and configure the tools, integrations, and customer experience your operation needs.
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