What makes Enterprise different from Professional?+
Professional lists five staff accounts, two storefronts, API access, AI content generation, and advanced analytics. Enterprise focuses on unlimited storefronts, a dedicated account manager, SLA support, and a custom transaction rate, with volume pricing based on your requirements.
What does the SLA cover?+
The Enterprise plan includes SLA support. The actual service commitments, coverage, escalation process, and any response or resolution targets must be defined in your agreement. Share your support requirements during scoping so they can be reviewed explicitly.
Can we connect our existing systems?+
Bring the systems and data flows you need to connect. The team can review API and Stock Connector options, mappings, and any required custom work. Compatibility and implementation scope should be confirmed for your specific environment.
Are bespoke development and mobile apps included in the starting price?+
Custom development, integrations, and mobile app requirements need to be scoped in the proposal. The displayed starting subscription should not be treated as a fixed quote for every implementation.
What should we prepare for the first conversation?+
A short description of your business model, markets, storefront count, team needs, expected order volume, key integrations, and launch timing is a useful starting point. The enquiry form above helps turn that information into an email brief.